After entering the link https://calendly.com/iware-print- Sprzedaż you can make an online appointment with the Sales Department. Choose an interesting topic and choose an available presentation date (up to 60 days ahead)
We usually conduct presentations using video hangouts (hence, closer to the meeting, please provide your gmail address).
The person participating in the meeting sees the presenter’s screen and can talk freely with him during the meeting. Usually, there is one person on our side, yours – it depends only on you.
In practice, each module has its own separate channel for arranging meetings.
HELPDESK – Get to know the selected functionality in the system
30-minute video conference with our Helpdesk department
If the knowledge that we provide at https://help.iwareprint.pl/ is insufficient and you would like to additionally consult the topic during a video conversation with the Helpdesk department (which additionally communicates with you on a daily basis via the Ticket system) – please feel free to do so.
Video talks concern issues from the Helpdesk department, strictly technical, regarding work on the system. Meetings with the Helpdesk department should be treated as a short training meetings in the field of system operation and individual functionalities. The topics discussed during the call must relate to previously defined topics by the client during registration (48 hours before the meeting). The chosen date of the meeting should be arranged 48 hours in advance.
Link to booking dates: https://calendly.com/iware-print- Sprzedaż/helpdesk-poznaj-wybrana-funkcjonalnosc-w-systemie
The iP team conducts training webinars. Registration (required) always takes place at http://webinaria.iwareprint.pl/
30 minutes before the start of the webinar, you will receive an email from us with a link to the event on the YouTube channel. You can chat with us during the broadcast.
On the above-mentioned website, you can see the events we have previously organized.
http://konferencja.podzlecdruk.pl/
The conference is organized by the iP team.
What do you gain by participating in the Conference?
You will increase the possibility of selling your products
You will increase your product range
You will meet people from the industry with whom you will establish business relations
You will learn the possibilities of full automation of outsourcing in the IwarePrint Outsourcing module
You will learn modern tools that will help you in your daily work
The event is aimed at all people from the printing industry who outsource or want to start outsourcing production processes. This event is also for those Agencies and Printing Houses that want to increase the range of services without having to invest in new machines.
To all those who do not use iP yet, we recommend – „Presentation of the iP system”
>>> https://calendly.com/iware-print- Sprzedaż/prezentacja-systemu-iwareprint
During the 60-minute presentation, we will tell you roughly about all the modules that exist in IP. This meeting is mainly for those who do not use iP yet and want to learn about our full offer.
We will tell you about the process of launching the system for testing. We will introduce you to the world of training dedicated directly to you. At this first meeting, we will show you how to navigate the system and what your further introductory training will look like.
We will invite you to run the system on https://designer.iwareprint.com/ and we will start with…. tests and training.
Dates can be booked 60 days in advance. There is usually one person on our side, yours – it depends only on you.
There is a lot of information introducing you to the world of iP. It is worth being well prepared for this.
A set of materials (current offer, technical guides) can be found in the section – DOWNLOADS.
You can find frequently asked questions in the FAQ section
Technical instructions in the Knowledge Base – HelpDesk section
Technical videos in the section – TUTORIALS
In addition, it is worth taking a look at the dedicated pages:
Outsourcing Module
https://podzlecdruk.pl/
Designer module https://kreatorwydrukow.pl/
We also periodically organize training Webinars, during which we go through the technical aspects of the modules step by step. You can find previous and future webinars on
http://webinaria.iwareprint.pl/
We also recommend taking a look at our Blog – we publish there a lot of materials that can provide additional knowledge about the system and more https://blog.iwareprint.com/
You start your own printing house with the IwarePrint Starter Package (Modules: E-commerce, Merchant, Production, Subcontracting, Preflight, Reseller) at https://designer.iwareprint.com/
You enter the name of the store, Password (login is always: admin), accept the Regulations, the system starts the automatic launch process.
In the next (second) step, you choose the graphic template of the store (No. 6 and No. 7 fully RWD). You choose pre-stocked products (we recommend them all at the beginning), you can start working on the system.
The „Quick configuration” introduced in the system (3rd system startup) allows access to the most important configuration elements without any knowledge of the system. Already at this stage, you can upload your logotype, configure pre-stocked products, and set basic company data. You can min. Set up internet payments in the system, configure SMTP e-mail (important to start), set up goggle keys, integrate the system with available couriers and connect the FTP server for clients’ files. You can, but don’t have to, go through the entire „Quick Configuration” right after running the system.
Each operation has an estimated time of completion. Overall, this should take less than 160 minutes. The very launch of the printing house at https://designer.iwareprint.com/ will take less than 5 minutes.
After setting up the test system, contact us via the internal Ticket Tracking system. How to do it? Reference to the instructional video.
When creating a query, you may automatically receive a hint regarding the problem you are discussing. Our HelpDesk department will respond to your inquiries on an ongoing basis.
We also contact you using tickets. Tickets can be individual (addressed to you) or systemic (communicating changes, new functionalities, system messages).
It’s always better that way. We are here to help and efficiently guide you through setting up the system. There are no bad questions, just those that for some reason haven’t been asked. We have more experience than yours, and sometimes even we use our Knowledge Base. The system is still being developed and constantly updated. We have been dealing with continuous development for over 10 years, it is impossible to get to know it within 2 days. However, we are sure that things may seem complicated at first, but after 2 weeks of work on the system it will be a breeze. Therefore, if you just can’t handle something – Let us know.
It depends on what you would like to do. If this is a technical question, first contact the HelpDesk department using the ticket tracking system. When creating a query, you may automatically receive a hint regarding the problem you are discussing. If not, the customer service desk will respond to your inquiries on an ongoing basis.
You can also search for technical hints directly in the Knowledge Base – Helpdesk tab. It is the largest compendium of knowledge in one place in the system.
If the topic you are still discussing concerns technical matters, but you would like to know some functionality in the system and you prefer a short 30-minute on-line training on a given functionality, we invite you to video presentations with the HelpDesk department.
Details here:
https://calendly.com/iware-print- Sprzedaż
The only thing we do not train is graphics editing in the field of CSS, HTML, JS. Specialist CSS knowledge on the client’s side is required here.
If you would like to discuss the topic with the developers. Iwareprint is no exception in the market and does not provide phone numbers to its developers. Meeting with programmers is possible as part of programming consultations.
If the item requires ordinary Commercial contact. You can also always make an appointment for a system presentation, where we can discuss topics and present the operation of the system.
The telephone numbers of our representatives are also provided directly on the website:
The first 10 days to make a decision, we will organize 5 trainings:
Training 1 – The order cycle in iP / Adding a graphic to the E-commerce module
Training 2 – How to add products in IP
Training 3 – How to configure Parcels, Couriers and Types of Shipments in IP
Training 4 – How to edit graphics in iP / CMS
Training 5 – Marketing, Customers, Additional settings in the iP system
Based on our training and system capabilities, you decide whether we are continuing the subscription cooperation. If so, after the first 10 days of testing, you pay a subscription fee (directly proportional to the number of days used in a month) for the E-Commerce Module on the tested system. At this stage, you can of course opt out of continuing the subscription cooperation.
What is the situation after 10 days? We are starting a series of subsequent training sessions.
This time, training in individual modules
Training 1 – Production Module
Training 2 – Outsourcing Module
Training 3 – Merchant module
Training 4 – Preflight module
Training 5 – Reseller Module
For 80 days, we will calmly guide you through all IwarePrint modules. Finally, we will make a joint decision on the use of individual modules.
In other words, the entire IwarePrint that the client uses after launching. The system is both „front” (E-shop) and „backend” (Administration Panel). Depending on how many modules the customer uses, his „System” is so complex. We write more about it in the FAQ section – Introduction to IP.
We often use alternative names ourselves, such as IP, E-shop, Administration panel. The word „System” could also be replaced by the term: CRM, ERP, E-shop, an extensive e-commerce platform.
The main component of the e-commerce module. The e-shop enables the online sale of products offered by a printing house / agency using the iP system. We write more about it in the section FAQ – IP Introduction. There are many different names for the E-shop. In other words, it is an online shop, an e-shop, e-commerce.
Ticket Tracking System – in other words, an internal system for contacting Customer Success Management, DEV, and Sales for all users of IwarePrint.
Everyone who uses the IwarePrint system and wants to send us their questions, comments, and technical notifications, directs them to us from the level of their own system by sending us applications via Ticket.
By using this method of communication, you can receive an automatic prompt when creating a technical inquiry
regarding the problem at hand. The customer is also informed about each response in the ticket by e-mail.
We respond to Tickets according to the order of applications.
We inform about the most important events in the system and updates via system notifications available from the Administration Panel of the iP system.
For each of the three types of notifications, an indicator will be displayed on the envelope in the Administration Panel (gray envelope for Ticket notifications)
The notifications have the following color markings: blue, orange, green – they mean respectively: information, system message, and new functionality.
There is also a tab for notification archive in the menu.
In other words, the iP Customer Service Office. This is a department within the IT department that regularly responds to requests (tickets) from our clients. The Helpdesk includes both ticket responders and software testers. The people at Helpdesk at iP are not programmers. They are connected to Tickets as needed.
That is, the development of the iP system with new functionalities that are constantly added to our software. System updates are available in the „UPDATES” tab
The Implementation List is a tool thanks to which everyone has a real influence on how the iP system will develop. Each month, you can cast available votes for individual implementations so that they are put into implementation and added to the system. More information about how the list works here.
If you want to have a real impact on how the new functionalities added to the iP will look like, in addition to giving us ideas on Tickets, you must join the group on SLACK. In the group, we comment on the latest implementations and exchange opinions with other iP users. for the greatest activities, we award additional points for the implementation list. After applying, you will receive an e-mail from us with the appropriate instructions.
Quick configuration in the iP system was created to minimize the time needed to adapt the system. It is available by clicking the orange gear in the top menu of the system.
It allows access to the most important configuration elements without knowing the system. With the help of simple wizards, we will set basic data (companies, correspondence), upload a logo, configure the SMTP server or products. Each operation has an estimated time of completion. We start the process by clicking the wand on the left or the Start button on the right.
Quick control is a panel that allows you to manage the printing house in one place. Read the article about its most important functions. LINK
Product based on Excel documents, otherwise known by us as „Calculated Print”. One of the two possible methods of creating a product in the iP system. All the issues related to adding a product using the method are included in the e-commerce module.
Calculated printing – consists in creating a spreadsheet (in Excel or LibreOffice Calc) containing formulas that calculate the final price of the product in a given parameter configuration. Then, such a sheet is connected to the system and constitutes a kind of calculation engine, to which the customer – through the printing house’s website – enters parameter values and immediately receives a quote. A calculator can be created for any product with a fixed pricing algorithm and price relationships between specific parameter values.
Detailed technical links can be found in the Knowledge Base section.
The variant-based product otherwise known by us as „Variant printing”. One of the two possible methods of creating a product in the iP system. All the issues related to adding a product using this method are included in the e-commerce module.
Variant printing consists in generating by the system all possible combinations of parameter values selected for a given product. Our task is to enter prices, weights, and other data for these combinations. Variant printing works well for products with a relatively small number of parameters and their values, and thus – variants.
Detailed technical links can be found in the Knowledge Base section.
The regulations of the iP system are available HERE.
IwarePrint Starter Pack is set in the full free version for 10 days.
After 10 days, the first payment is charged, but only for the E-commerce Module. The remaining modules in the IwarePrint Starter Pack remain enabled for the next 80 days for free.
The amount of the first payment for the E-commerce Module depends proportionally on the number of days to be used on the paid version of the system in a given month.
Test period – this is the time to launch and familiarize yourself with the website, undergo individual training, adjust and introduce new products, introduce content, your own graphics, connect couriers, and online payments.
We do not extend the test periods at IP. You can pay the subscription fee on the currently tested system or re-establish the test system (actual implementation) at iwareprint.com. For this purpose, you can use the same email address, but with a different name.
We do not bind the client with long-term contracts. The contract consists of the regulations that the customer accepts when setting up the system. We settle for the billing period in advance, in monthly cycles – according to the modules you have decided on.
Settlements for the system are made directly in the system, using the available payment gateways: PayU and PayPal. After making the payment through the gates, the system automatically generates an invoice. Payment is always made in advance for the billing period.
Payments must be made in advance for the billing period for a given month, but the payment deadline is extended by 9 days.
For example: payment for a subscription for the month of May should be made by the 9th day of May at the latest.
If you have omitted payment for one subscription and the system has been blocked, then to avoid deleting the system, you should pay for two subscriptions by the first day of the next month at the latest.
For example: the fee for the month of May has been omitted, the subscription fees for May and June should be made no later than the 1st day of June. After this date, the system will be deleted.
In order to avoid fees after the end of testing modules, they should be turned off at the latest by the last day of the month in which they were tested.
For example: the additional module was enabled in April, and the tests ended in May. It should be turned off by the 30th day of May at the latest to avoid being charged for the June subscription.
No. There is a 10-day trial period for each module. Regardless of when you choose it.
No. The regulations are an internal matter of the website user. We recommend using the services of law firms.
Basic iP module. It is possible to select other modules that expand the system with additional functionalities.
The module consists of an extensive online store (e-shop) where the customer, after selecting the product that interests him, receives an immediate quote and the possibility of ordering the product online.
In addition to selling products over the Internet, in the E-commerce module, you manage the graphic page of the store, accept customer files, settle accounts with the customer using payment gateways, invoices, give discounts, and configure couriers. You fulfill the order from a to z without leaving the system.
The e-shop allows, among others, viewing order history, online payment, project sending, tracking the stages of implementation, and shipping route.
The e-commerce module is operated from the Administrator’s account (it can be operated from several browsers at the same time). We can create additional employee accounts for the e-commerce module – graphic designers (any number).
EURO 250per month
Extensive products – Defining parameters, price lists, descriptions, photo galleries, templates.
Graphics modification – Appearance based on your own design or free skins (2 responsive to choose from).
Advanced valuations – Possibility of creating any complicated calculation.
Customer Panel – Order history and renewals. Management of uploaded projects.
Uploading files – Possibility to attach files to orders.
Online payments – Immediate posting of payments to the printing house’s account (payU, paypal, Sofort, DotPay,
Trust Pay).
Timely payments – Possibility to pay for the order within a specified period after completion of the implementation.
Couriers: DPD, UPS, GLS, DHL, Paczkomaty, furgonetka.pl
Loyalty program – Rewarding customers with redeemable points for purchases.
B2B relations – Tools for servicing key customers.
Mailing – Support for newsletters and mailing campaigns.
Positioning – Complete SEO support.
Conversion measurement – Unlimited possibilities of placing analytical codes.
Google Analytics – Integration with Google analytics and Google e-commerce.
Sales Statistics – Sales reports for printing houses, products, customers, and many more.
Client Groups – Grouping clients in order to grant a discount or send mailings.
Promotional products – Creating „quick” promotions, eg for a specific volume or weight.
Invoices – Automatic invoicing of realized orders.
Technological card – Printout of the technological card with details
E-mail notifications – Automatic communication with the client after certain events occur.
Managing delivery methods – Possibility to define any methods of delivery and settlements.
Ordering a courier – Integration with courier companies – ordering parcels to be picked up from the system level.
Delivery cost calculator – Possibility to calculate the delivery price based on weight, division into packages, etc.
Order grouping – Possibility to combine orders into packages.
Delays – List of orders after exceeding the warning time.
Complaints – Handling the complaint process.
Messages from the printing house – Information for the supervisor about the incidents.
Discounts – Per customer, per group, per cart, per order, product discounts, parameter set discounts, codes per customer, codes per product, codes per cart item, codes sent after paying for the order.
Social media – Possibility of integration with all social networks.
Upload files – Directly from the store’s panel.
Store lock – Ability to lock the store from unlogged users.
Customer reviews – Customers can leave reviews about your store.
Free Samples – You can order free samples.
Custom forms – Create your own forms with any fields.
API – Access and operations on objects in an Internet printing house, such as orders, products, customer files, and users.
Building dictionaries – Ability to translate your shop for customers into any language.
VIES – Ability to sell in EU countries with a zero VAT rate.
Different rates for different products – VAT rates based on ISBN / ISSN numbers.
Extension module – Possibility of integration with external applications.
There are two basic e-shop graphic templates to choose from. Skin # 6 and skin # 7. Both fully responsive (RWD). You choose one of the two skins at the system startup stage at https://designer.iwareprint.com
There are two ways to create a product in the system. Depending on your preferences, we divide them into:
Calculated printing – consists of creating a spreadsheet (in Excel or LibreOffice Calc) containing formulas that calculate the final price of the product in a given parameter configuration. Then, such a sheet is connected to the system and constitutes a kind of calculation engine, to which the customer – via the printing house’s website – enters parameter values and immediately receives a quote. A calculator can be created for any product with a fixed pricing algorithm and price relationships between specific parameter values.
Variant printing – consists of generating by the system all possible combinations of parameter values selected for a given product. Our task is to enter prices, weights, and other data for these combinations. Variant printing works well for products with a relatively small number of parameters and their values, and thus – variants.
The system includes 14 pre-stocked products:
Stitched brochures
Folded leaflets
Offer folders
Leaf calendars
Desk calendars
Spiral notebooks
Business cards
Leaflets
Letterhead
Posters
Invitations
Foil
Banner
Roll up
All of them in both the variant and the calculated version.
What if I don’t know Excel?
In that case, you can add a variant-based product.
The product based on Excel spreadsheets has more possibilities. We can design and prepare a calculator for you. This service is additionally payable. The valuation is prepared each time individually. The price includes connecting the calculator to the system. Depending on the complexity and development of a given calculator, the prices will range from EURO 100 to 150.
Do you have sample calculators?
Yes, available in our download section.
Yes. An extensive Customer Panel allows for full communication between the store and the user. In it, among others, access to order history received discounts and comments to the order.
Yes. We distinguish among others: Discounts Per customer, per group, per cart, per order, discounts per product, discounts per set of parameters, codes per customer, codes per product, codes per cart item, codes sent after payment of order.
The system supports automatic payment systems, thanks to which only paid orders go to print. In the case of e-payments (PayU, PayPal, Sofort, DotPay), the funds on the account are credited within a few minutes after placing the order. It is also possible to pay in a traditional way (payment in cash or by ordinary bank transfer) and the option of cash on delivery.
Yes. The system allows for automatic issuing of VAT and proforma invoices. In the Administration Panel it is also possible to define the method of numbering invoices and orders. It is also possible to integrate with other invoice programs in the Extensions module (it is part of the e-commerce module)
The system includes automatic integration with DPD, DHL, GLS, UPS, Paczkomaty.
Yes. Both website management (CMS) and positioning support (SEO). No major restrictions in editing the page layout thanks to access to CSS files, managing articles, subpages, and banners.
Yes. The system allows you to define the points awarded for the purchase of a product in both a variant and a calculated version. For example, you can set 50 points for purchasing 100 business cards. Points can be converted into gifts defined by the administrator.
The Outsourcing module is intended for those printing houses and advertising agencies and their business partners that outsource production processes, as well as for those who cooperate or would like to cooperate with other printing houses offering their products on their portal as their own, and vice versa. This is a solution for agencies and printing houses that want to increase the range of services without having to invest in new machines.
Outsourcing module, including:
Sharing your own products with others
Borrowing products from others to your online store
Automation of subcontracting prints and gadgets
Outsourcing
Dropshipping
Organizes the time of handling orders carried out with subcontractors
Automation of the entire production outsourcing process
Euro 125 net per month
Sharing products – Products from your own offer can be made available to other printing houses, agencies.
The method of accepting the products made available – The provider decides. With or without confirmation (e-mail).
Setting default discounts for interested parties – Default discount for all.
Setting individual discounts – Possibility to set individual discounts.
Outsourcing of products – Possibility to subcontract any product. The customer always sees the current price lists.
Possibility to set the base amount the same as at the subcontractor’s – Possible
Possibility to set a different base amount – Possible
Possible settings: Percentage margin – Ie. the margin of the product relative to the base price.
Possible settings: Margin added – Ie. amount margin added to the product.
Possible settings: Modifier of the completion time – percentage – Ie. Percentage increase in completion time relative to.
Term payments (default payment date) – Possibility to set term payments for a given product and contractor.
Delivery settings – Possibility to choose the type of shipping in the cart, the same as at the subcontractor’s.
Shipping labels – Labels generated with the data of the Subcontractor.
Order forwarding for production – Automatic or manual.
Paying the order to the Publisher – On-line payments, traditional payments.
Preflilght – Files uploaded by the client are visible both in the subcontracting and subcontracting panel.
Comments to files and status changes by both sides – Visible to the client (in the client’s panel) and in administration panels in the preflight section and in the file manager.
Production statuses – The production statuses are changed by the subcontractor, according to the settings in his system.
Sending comments between the subcontractors – Possible
Shipment – Shipping labels are generated by a Subcontracting party with the appropriate data of the Subcontractor.
Parameter and input exclusions – Possible.
Best at http://podzlecdruk.pl/
The list of available products is also visible in the system, in the Administration Panel.
Courier prices do not have to be the same between printing houses. The customer pays for the shipment for the printing house in which he orders the product, and the subcontracting printing house pays for the order along with the subcontractor’s shipment.
The order cycle is as follows:
Placing an order by the customer
Payment for the order by the customer
Subcontracting the order by the subcontractor
Payment for the order by the subcontracting subcontractor
Preflight
Handing over to the production
Workflow on the subcontractor’s production (status changes)
Subcontractor shipping
Completion of the subcontractor’s order
Simplified Outsourcing allows you to quickly and easily subcontract production to printing houses that do not use the IP system or the Outsourcing module. Contrary to standard subcontracting, in simplified subcontracting, it is the printing house using IwarePrint software that must prepare a product that meets the subcontractor’s standards and upload it to its system. The information itself is transferred via e-mail. Details in the Technical section.
Yes. There is an option to exclude parameters in the subcontracting module.
A module that allows you to manage the production process by creating detailed sub-statuses in the main status „In print” (appearing in the e-commerce module). As well as creating employee accounts
and delegating individuals to handle sub-statuses.
The production module is:
Production management
Creating any number of employee accounts
Production worker panel
Accounting panel
Creation of production statuses
Analysis of production processes
Workload control
Extended technological card
Stock levels
QR codes
Euro 125 net per month
Production management – A system for supervising orders and employees.
Order flow – Full supervision over the course of order fulfillment.
Order statuses – Possibility to create any number of sub-statuses corresponding to the relevant processes in the printing house.
Employee panel – The employee has a constant view of the currently performed tasks.
Graphics panel – The employee has a constant preview for currently sending graphic files (also available in e-commerce)
Accounting Panel – Managing invoices and settlements.
Shipping panel – A special screen that facilitates the work of logisticians.
Employee occupancy – The number of tasks assigned to individual positions and persons.
Work history – Insight into the number and time of tasks performed by employees.
Job queue – An ordered, modifiable list of subsequent employee tasks.
Production control – Advanced mechanisms for controlling the course of performed tasks.
Permission levels – Granting access to specific employees to selected system functions.
Production recipes – Each product is realized according to a separate scenario.
Inventory – There are
QR codes, barcodes – Possible change of production statuses using codes.
Yes. Employees can be assigned to the appropriate sub-statuses, thanks to which they can only see the orders and the data they need to perform their work.
Employees have constant access to information about the current status of the order, which allows for easy verification of the print status.
Each employee is assigned to predefined printing statuses, so he does not have to waste time checking whether he is to proceed with his task. In the employee’s panel, he has access to orders, the implementation stage of which requires his work.
Assigning employees responsible for individual tasks is done by the person managing the printing house. It provides the employee with modules, roles and authorizations, i.e. defines the scope of employees’ responsibilities.
Yes. After assigning two roles to an employee (e.g. graphic designer and production worker), all menu items made available to him will be visible in his Panel.
Each employee can see what is dedicated to him.
The system administrator defines which sections of the system an employee can view and change. Each employee has access to his panel, where he can see his tasks.
The system assigns new orders to those employees who have the least of them. The administrator can delegate manually assigned orders to other employees if required.
Yes. As a standard, the product goes through the following stages: payment, preflight, printing, shipping. The production module allows you to define additional statuses and printing sub-statuses for each of the products.
The print status of an order can be changed using QR codes. In order to add appropriate barcodes to the Technology Card, the code should be placed in the Technology Card Template. Details in the Knowledge Base section.
Yes. Inventory – functionality that allows you to supervise inventory levels is present in IP. Only available in the Production module.
It is a modern CRM intended for sales representatives of companies from the printing industry and their management staff.
Thanks to the module, the trader has all the necessary information in one place, without wasting time obtaining it.
The Merchant module includes :
Individual Merchant Panel
Creation and cloning of offers
Create custom products
Including additional services
Adding clients
Calendar
To-Do List
Integration with e-mail
Granting discounts
Comparative analysis of the work of a trader
Effectiveness of reaching out with their offer
Euro 125 net per month.
Creating commercial offers – Creating commercial offers, viewing the history of offers and sales.
Creation of offers from non-standard products – Ability to create a „custom product” using typed text parameters.
Sales and commission – Sales and commission for the last 30 days for printers and traders.
Rebates and commission – Transparent system of rebates and commissions (printing house and merchant).
Adding Customers – Adding Customers and assigning Customers to a merchant. List of customers and their necessary data.
Mailbox – Integration with the merchant’s mailbox.
Calendar – Calendar that reminds you of events.
Tasks / Notes – To-do list, notes.
Statistics – Extensive statistics, comparative statistics for Traders.
Duplicating offers – Ability to clone created offers.
Commercial effectiveness – Assessment of the actual effectiveness of a given trader, and his share in sales.
Detailed information about the work of Merchants – Information about discounts, commissions, amounts of offers sent, and finalized transactions.
The new trader is added by the system administrator after adding a new employee and assigning him the role of a trader. Technical details in the Knowledge Base section.
Using the text parameters entered, you can easily create a „Custom Product” in the Merchant Module. A detailed technical description can be found in the Knowledge Base section.
The module allows you to create any number of printing houses under different brands with different graphics, a different target group, and, above all, with a different offer. Each of these printing houses is connected to the mother printing house (e-commerce module) and it is the mother printing house that carries out all orders.
The price of the module includes the possibility of creating any number of resellers on the subdomain and one on a separate domain. The cost of each additional reseller on a separate domain is Euro 125 / month.
The Reseller – Multi-printing house module includes:
Create additional stores
Foreign sales
Sale in different currencies
Store for a partner agency
A system for corporations to cooperate
System for customers of auction portals
All data in one place
Products are taken from the „mother” printing house
By choosing the reseller module, you can create any number of resellers on the subdomain for Euro 125 for the entire module. If you want to create a reseller on a separate domain, then the cost is Euro 125 for each domain per month. The first reseller on a separate domain is included in the module price.
Any number of printers – Possibility to sell under multiple independent brands.
Different artwork – Appearance based on your own design or free skins (2 to choose from).
Automatic copying to a multi-printing house – Articles, boxes, banners, data and products from the mother’s printing house.
Connection with the mother printing house – Each of the shops is connected with the mother printing house and it is the mother printing house that carries out all orders.
Payments – The customer pays to the reseller. At the end of the month, the sales are summed up (over-invoicing).
Internet Payments – Possible. Separate account required.
Multilingualism – Possibility to sell services in different countries and different currencies.
The way of commodifying products in the reseller – ANY way – The product in the reseller will have its own way of commodifying, and thus freedom in setting prices (e.g. using a different calculator).
The way of committing products in the reseller – the RESELLER ONLY way – The prices of the product in the reseller will be taken from the main printing house, but they can be modified (decreased or increased) by a price multiplier that multiplies the price of the product in a given configuration by the said modifier, calculating the final cost.
The module enables automatic checking of files sent by customers. After uploading the files, the user receives feedback about the verification results, with an annotation of what should be corrected in the uploaded file.
The preflight module includes:
File size
DPI
Bleeds
CMYK
Number of pages
Possibility of integration with external tools
Euro 125 net per month
File validation – Hands-free validation of files related to the order.
Graphics panel – Preflight associated with the graphics panel.
Preflight automatically checks – Files with the extension jpg, gif and pdf.
DPI – It is checked in such a way that all raster images are extracted from pdf and the dpi is counted for each of them separately, if it is too low, the user will receive a message.
Bleeds – In the system, we set interesting bleeds for each product separately.
CMYK – The system checks whether the colors in a given project are written in CMYK color spaces.
Number of pages – The system checks the number of pages according to the settings saved in a parameter in a given product.
File size – the system has a small, medium, large, and very large dimension tolerance. When the system requires the size of 90 × 50 and the client uploads, for example, 91 × 51, the system will not reject the files with the set tolerance.
File sizes,
bleeds,
DPI,
CMYK,
Number of page designs needed for printing.
Currently supported files by preflight are jpg, png, gif, and pdf
Preflight allows you to instantly check the file in the order panel. The customer receives tips on proportions, DPI, color palette, and the number of projects required in the order. Is informed about what should be corrected in the file, gets feedback on whether the file meets the criteria for printing.
As part of the Designer module, we have TWO independent Modules and TWO independent licenses to choose from:
Designer module
Packaging Designer module
It is a module that allows you to create graphic designs using wizard. You can create any number of products and projects. Starting from:
Business cards
Posters
Leaflets
Photo calendars
Photobooks
Photo albums
Wall murals
Stickers
Banners / Rollups
Socks
Cups
Phone Cases
Puzzle
Envelopes
Pens
and many others…
In fact, most of the products your client needs.
The creation of graphic designs is closely related to graphic templates created in PSD or IDML. So it’s up to you what products you create.
Subscription version – monthly fee
Designer module (monthly fee) Euro 250 net
The Print Designer module is installed on the Customer’s individual system when it is ready to undertake subscription cooperation. Installation on an individual system means automatic activation of subscription payments.
We offer our clients, alternatively, the option to purchase the Print Designer module for a one-time fee. It works in a similar way to purchasing the IwarePrint system of the one-time payment version. The customer pays once, and in subsequent years he has the option of purchasing system updates.
Print Designer module one-off fee of Euro 9,000 net.
In order to be able to use the Print Designer module, it is required to have at least the E-commerce module in your own iP system. Regardless of whether you have the system in the subscription version or in the one-time fee version.
The tests and the decision to cooperate with the modules take place on a dedicated demo system. Detailed information can be seen at http://kreatorwydrukow.pl/. The website is entirely dedicated to the Print Designer Module. There are also necessary links to the demo system and technical instructions.
Demo system of the Print Designer, i.e. http://creatordemo.iwareprint.pl/
The Print Designer is installed on the individual customer’s system when it is ready to undertake subscription cooperation. Installation on an individual system means the automatic launch of subscription payments in a monthly cycle or in a one-time payment fee (ownership).
If you want to get to know the full capabilities of the Designer Module, make an appointment with our representative at a convenient time. Registration required:
calendly.com/iware-print- Sprzedaż/modul-kreator-wydrukow
Before the meeting (at least 24 hours before) let us know what range of products you are interested in. We will try to prepare previously selected graphic templates. If you don’t know it at the moment, no problem. However, if you know – let us know!
Graphic templates are the base design templates. On their basis, the client will be able to create his own design or edit those prepared individually by printing houses. Each printing house creates templates for projects individually. The number of templates, formats is endless. The graphic templates for projects are created in Adobe Photoshop (PSD files) or Adobe InDesign (IDML files).
The customer on the online store can create individual graphic designs using the module from previously prepared graphic templates. It also has the ability to create a graphic design completely from scratch, using the „Empty Template” function.
Templates and mockups are created in Adobe Photoshop or Adobe Indesign (used by the Designer for Imposition and Project preview). It is at the stage of work in the graphic program, in templates, that we decide what the client will be able to edit in the Designer. Among other things, you can use smart objects in PSD templates. You can create photo placeholders (with frames, non-rectangular, irregular shapes). You can generate files with variable data. Safety lines, folding lines, and cutting lines are created directly in the system. The printing house can upload its own fonts, the client can also do so. The Designer also allows you to create your own product galleries and product categories.
Detailed technical instructions on working in graphic programs and how to navigate through the Designer Module can be found in the Knowledge Base section. Full technical manual in PDF – in the Download tab
Other technical manuals
In addition to the technical manual, there are also instructions that may be useful at the stage of creating graphic templates:
Technical_Manual_GRAPHIC_SABLONS_M.KREATOR_23.06.PDF
Supported_MARKERS_04_05_20.PDF
The module in the subscription version is installed on IP servers and assigned individually to the client per system. Uploaded templates and files created in the module do not directly touch the client’s disk space.
Yes. Detailed information can be found in the Knowledge Base section.
Yes. Detailed information can be found in the Knowledge Base section.
Yes. Detailed information can be found in the Knowledge Base section.
Yes. Both the printing house and the client of the printing house can upload their own fonts individually to their own projects. Detailed information can be found in the Knowledge Base section.
If you have a system with us, write to us using TICKETS. If you do not have a system, let us know by e-mail: bok@iwareprint.pl. We can also arrange an online video presentation.
Different products may have different scenarios (Types) of handling. The Designer Module may have a completely different path for Business Cards (project + preview), a different path for Calendars (selection of the starting month), and another for T-shirts, Pens. Product types are continuously developed in the Designer
The following types of templates are available:
Standard
Empty template
Calendar
Cup
Pens
For customers with a printing house extended by the Reseller Module, it is possible to change the language.
For example, to change the language to English set the English language on another reseller, in the translation of this language, there is the cc_lang phrase, which should be set to en.
It is possible to connect Google Analytics to monitor events related to the module.
The Packaging Designer module, as the name suggests, allows you to design online graphic designs of packaging and boxes.
The Packaging Designer module is on a separate license. Purchase is possible in this case only in the one-time version + possible annual updates (optional).
Packaging Designer module costs of Euro 9,000 net.
The module license is granted for an indefinite period with a one-year warranty (update) period. After one year, the customer has the option to purchase annual updates. However, this is not a necessary requirement.
Annual updates Print Wizard module one-time fee (optional) Euro 2,200 net
The Packaging Designer module is installed on the Customer’s individual system at the time of purchasing the Packaging Designer in a one-off payment. The customer receives an individual key to his version of the Designer, installed on his iP system.
Detailed technical arrangements are made each time individually with the client
To use the Packaging Designer module, it is not required to use the standard Designer module. In order to be able to use the Packaging Designer module, it is required to have at least the E-commerce module in the iP system.
We provide a demo of the packaging Designer individually during a video presentation with an interested client.
The Packaging Designer module is installed on the Customer’s individual system at the time of purchasing the Packaging Designer in a one-off payment. The customer receives an individual key to his version of the module, installed on his iP system.
The packaging product design process includes three main steps:
generating dieline
personalization of the box design
3D visualization of a custom box.
In order for these three steps to work together, we need a boxed dielectric supplemented with folding rules that guide the rendering of the 3D model.
There are two ways to do this in the Packaging Designer Module: (both in use)
1) the ability to enter your own box size (entered by hand)
– lines are created automatically in the wizard for this box
2) the ability to choose packages from predefined and ready-made box sizes
When deciding to integrate with your own box sizes (entered by hand), we also decide to present the initial list of FEFCO / ECMA models.
Currently, the Packaging Designer Module supports the following eight box models:
ECMA A20.20.03.01 ReversedTuckEnd
ECMA A20.21.03.01
ECMA A55.20.01.01 DisplayOuterSnapLockBase
ECMA B21.05.00.00 GluedBufferWallTray
ECMA F70.01.00.00
FEFCO 0215
FEFCO 0217
FEFCO 0717
When using the above models, an annual fee is charged
The annual fee for the box model is Euro 70 net
If the customer wants to design a box model that is currently not supported, a one-time fee is charged:
Box format other than the above-mentioned mentioned (one-off fee) Euro 400 net
Yes – the paid version is a continuation of the trial version. All data, including: products, graphics, template changes, orders, etc. will be present after paying for the system.
Films divided into categories are available from the top menu – TUTORIALS at help.iwareprint.com
The videos themselves can also be found directly in the Knowledge Base – right next to the topic. They can be found directly in the system, in the Administration Panel, in the prompts for Ticket inquiries, and after clicking the question mark icon in individual tabs of the system.
Just ask us about it by using a form in the system (ticket tracking).
Send us an inquiry using the ticket tracking system. We will record such a video or help you in another way.
It is a network protocol used for secure internet connections. It has been adopted as the encryption standard for websites. The SSL certificate ensures the confidentiality of data transmission over the Internet. Having it increases the credibility of your website and increases the trust and sense of security of your customers.
Yes. An SSL certificate and the use of an encrypted connection (https) are legally required for systems where personal data is transferred – for example, when placing an order by customers of your printing house.
Currently, the preferred method is to install the certificate as a Let’s Encrypt plugin.
Choosing this method is additionally payable and amounts to Euro 80 net – it is a one-time fee. You pay once and never again.
If you prefer to have your own certificate attached. We install the SSL certificate on our server. The purchase is on your side. Connecting the SSL certificate is additionally payable and amounts to Euro 60 net – it is a one-time fee. However, if, after renewing the certificate with the publisher, reinstallation is necessary, its cost is also Euro 60 net.
We suggest choosing the Let’s Encrypt plugin, it is simply more cost-effective in the long run.
Yes. For developer instructions, sample calls, and implementations, see the Knowledge Base section.
Write to us at: bok@iwareprint.pl. We will contact you.
You can also always make an appointment for a system presentation, where we can discuss topics and present the operation of the system. The telephone numbers of our representatives are also given directly on the website.
You can meet us every day on video system presentations. During the year, we also attend the largest printing-related fairs.
Our direct calendar of meetings is available at: https://calendly.com/iware-print- Sprzedaż
Our representatives do not go to business meetings directly to the client’s premises. We prefer certain online meetings. We know from our own experience that this is a more efficient form of contact when starting the system.
iP enables paid consultations with our programmers. They are additionally payable, and the price for such service depends on the duration of such consultation.
Basically, we offer a Standard Package – Price Euro 70 net, which includes video-telephone consultations with the programmer (maximum consultation time is 30 minutes). The conversation takes place via TeamViewer. A prerequisite is to provide the topics that are to be presented in the above-mentioned consultation. However, it should be remembered that these consultations concern technical solutions used in the IwarePrint system, future, or current implementations. Consultations should not be treated as training meetings in the field of system operation – this offer is intended only for topics where programming assistance is necessary.
The topics discussed during the conversation must relate to previously defined topics by the client and will be discussed in a predetermined order. After all the topics have been resolved, the consultation will end. If the topics proposed by the client require more time, each subsequent 10 minutes of consultation is an additional cost + Euro 10 net.
Payment for the consultation is made before the consultation on the basis of the Proforma invoice.
You should inform us about your willingness to take advantage of consultations via System Tickets or directly to the email address bok@iwareprint.pl, along with the topics for consultation. After accepting the topics, IwarePrint offers 2 available dates for a meeting during standard business hours by default (09:00 – 15:00).
No. We do not provide access to our FTP and make no exceptions. This is due to the security of our system.